Privacy Policy

Controller - SnapScout LLC, a limited liability company organized under the laws of Delaware, United States ("SnapScout", "we", "us", or "our").

Policy - This Privacy Policy.

User - Any individual who accesses or uses the Service ("you" or "your").

Personal Data - Any information relating to an identified or identifiable natural person.

Service - The face detection and recognition service provided at https://snapscout.ai and related applications.

Terms of Service - Our Terms of Service available on the Website.

Cookies - Small data files stored on your device by our Service.

This Privacy Policy applies to all Personal Data processing activities conducted by SnapScout in connection with the operation of our Service at https://snapscout.ai.

We implement appropriate technical and organizational measures to protect your Personal Data against unauthorized access, alteration, disclosure, or destruction.

We collect and process Personal Data for the following purposes:

Our Process:

1. You upload an image containing one or more faces
2. Our facial recognition technology identifies and analyzes facial features
3. We search for matching faces across publicly indexed images from the internet
4. Our AI analyzes associated publicly available data to provide contextual information
5. Results include images, biographical information, and relevant details from public sources

Data Handling:

• Uploaded images are temporarily stored on AWS S3 servers for processing
• Facial recognition analysis is performed to identify matching faces
• We aggregate publicly available information associated with matched faces
• User-uploaded images are automatically deleted after processing (typically within 24 hours)
• Search results and AI-generated summaries are based on publicly available data
• We do not store biometric data from user uploads beyond the processing period

Google Analytics

We use Google Analytics to understand how users interact with our Service. This includes:

• Pages visited and time spent
• Geographic location (country/city level)
• Device and browser information
• Traffic sources and user journeys

Google Analytics data is anonymized and aggregated. You can opt-out using the Google Analytics Opt-out Browser Add-on.

Microsoft Clarity

We use Microsoft Clarity to improve user experience through:

• Session recordings (with sensitive data masked)
• Heatmaps showing interaction patterns
• User behavior analytics
• Performance metrics

Cookies

We use the following types of cookies:

• Essential: Required for basic functionality
• Analytics: Help us understand usage patterns
• Preferences: Remember your settings

Session Tracking

• Anonymous Sessions: We assign a unique session ID to track your activity before you create an account
• Session Migration: When you sign in, we link your anonymous session data to your account
• Consent Required: Session tracking only occurs after you accept our cookie policy
• Data Included: Search history, chat conversations, and usage patterns

AWS S3 Storage

Images uploaded to our Service are stored on Amazon Web Services (AWS) S3 servers with:

• Multi-region redundancy for reliability
• Encryption at rest and in transit
• Access controls and monitoring
• Automatic deletion after processing

Security Measures

• SSL/TLS encryption for all data transfers
• Regular security audits and updates
• Access controls and authentication
• Monitoring for suspicious activities

We work with trusted third-party services to provide and improve our Service:

These services may process your data according to their own privacy policies. We only share data necessary for the specific service they provide.

You have the following rights regarding your Personal Data:

To exercise any of these rights, please contact us using the information provided below. We will respond within 30 days.

Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California residents have additional rights:

• Right to Know: Details about Personal Data collected, sources, purposes, and sharing
• Right to Delete: Request deletion of Personal Data (with exceptions)
• Right to Correct: Correct inaccurate Personal Data
• Right to Opt-Out: Opt-out of data “sales” or sharing for targeted advertising
• Non-Discrimination: Equal service regardless of privacy choices

To exercise your rights, contact us at privacy@snapscout.ai. We may need to verify your identity before processing requests.

For any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Updates to This Policy: We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

For residents of Colorado, Connecticut, Montana, Oregon, Utah, and Virginia:

You may have additional rights under your state's privacy laws, including rights to access, correct, delete, and opt-out of certain data processing. Contact us to exercise these rights.

Nevada Residents:

We do not sell Personal Data as defined under Nevada law. Nevada residents may opt-out of future sales by contacting us.